FAQ - You asked we answered!
Do you support BLE?
Yes! We support ANT+ and simultaneous ANT+ & BLE operation. Select this option upon checkout.
Does it work with Zwift?
Yes! Our BLE capable power meter will work with Zwift.
How Long Does a Factory Install take?
Factory Installation of a Power Meter on your crankarm takes 7-10 business days, not including return shipping.
Which countries do you ship to?
We ship anywhere in the world!
Do you accept returns?
Tempo will accept, for return or exchange, power meters that are in new condition, unworn, unaltered, and free of damages from the customer. For a full refund or exchange, mail out your item within 14 days from the receipt of the original order. Power meters cannot be returned or exchanged after 14 days from the receipt of the original order. Power meters must be returned in original packaging.
What if my crankarm is not in stock?
You can contact us and we will order the specific crankarm you are looking for.
Can it measure cadence?
Yes! The meter can report cadence without the use of a magnet.
Are carbon crank arms available?
Yes! We can bond to carbon cranks. We have produced power meters for SRAM, FSA, and Campanolo
Will the Tempo be compatible with my frame?
You can check fit using the guidelines in the video found here : https://www.youtube.com/watch?v=KQWusgNIuKk
How often should I calibrate?
You should calibrate before every ride. To calibrate, set the crankarm to the 12:00 position and use your head unit or sports watch to calibrate.
Why Choose Tempo?
We fully back out power meter with a superior design, great quality materials, and unparalleled customer service. Not to mention that it is used by professional triathletes! We will even custom make a power meter for you if there is a fit issue for your frame.
Can I send in any crank arm?
We can bond a power meter to any brand crank arm that is flat in the back and at least 1.25 inches wide. Contact us for further details.
Can I just bond the power meter myself like other brands?
Other meters use CA (a type of superglue) to bond the sensors to the crank arm. Although this does work, CA will only create a reliable bond for about a year depending on how carefully you install it. Our bonding process is meticulous and the adhesive used provides a water proof , permanent bond using the same methods that manufacturers for aerospace measurement devices use.